Delete Your Account
You can request deletion of your Book A Creative account and associated personal data at any time. Submit the form below or email us directly.
Request account deletion
Prefer to email us?
Send a deletion request from your account email to maoganexecutive@gmail.com with the subject "Account Deletion Request". Include the email or phone number on your account so we can locate it.
What gets deleted
— Your profile, bio, photos, and portfolio content
— Your saved addresses, preferences, and search history
— Your account credentials and linked sign-in providers
— Push notification tokens and device identifiers
— Messages you sent, subject to the retention rules below
What we must retain (and for how long)
Some information must be kept after deletion to meet legal, tax, accounting, and trust-and-safety obligations:
— Transaction and payout records — up to 7 years for tax and accounting compliance.
— Dispute and safety-incident records — for the period required by applicable law or until the matter is resolved.
— Fraud-prevention signals — retained in a restricted form to prevent re-registration by bad actors.
— Messages involving other users — the other user's copy of the conversation is not deleted; your sender identity is redacted where technically possible.
See our Privacy Policy for full retention details.
Important notes
— Deletion is permanent. You cannot recover a deleted account.
— If you have pending bookings, payouts, or disputes, please resolve them before requesting deletion.
— Deleting your account ends your rights to any earned balances that have not yet been withdrawn, to the extent permitted by law.